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GET IN TOUCH
If you have a question, it's best to get in contact with your local Suzuki dealer. They'll do their best to help you.
For general enquiries, please call our Customer Service team on 08085 011959 option 2 or alternatively you can email them on customerservices@suzuki.co.uk. They are open Monday – Friday 8.30am – 5.30pm, excluding Bank Holidays.
Please note that our Customer Services Team are still working remotely but this should not impact the level of service you receive.
You might find the answer you're looking for here
You can access your Suzuki Finance customer online account here.
If you'd like to speak to someone, please call Suzuki Finance on 0344 824 0876 (open 8.30am - 6pm Monday - Friday and 9am - 1pm Saturdays) to speak to a member of the Customer Service team.
For Suzuki Roadside Assistance, call 0800 107 1155
Suzuki AA Assistance – Renewals Telephone Number: 0800 048 2697
Suzuki AA Assistant Lite Activation Telephone Number: 0800 0723853
For product technical assistance contact your local Suzuki Dealer, who will be able to assist you.
For spare parts, you can order Suzuki Genuine Parts from your local Suzuki Dealer.
You can also visit our online shop for genuine parts and accessories.
If your Suzuki is due a service, MOT or repair you can arrange your booking online.
SUZUKI
If you’ve been involved in an accident, your first act should be to call Suzuki First. The accident aftercare service is completely free for all Suzuki owners. Just call 0800 107 1156, whoever is at fault for the accident.
For Quotes & Renewals, call 0330 102 7848. Lines open: Mon to Thu (0830-1930); Fri (0900-1800); Sat (0900-1700).
Claims & Accident Helpline - Call 0330 100 7829. Lines open 24 hours.
For Lost or Stolen Key Claims (for optional cover holders) - call 0345 607 5329. Lines open 24 hours.
Policy Changes - Call 0330 100 3164. Lines open: Mon to Thu (0830-1930); Fri (0900-1800); Sat (0900-1700).
For questions about your warranty, contact your local Authorised Suzuki Dealer.
For questions about an extended warranty, call us on 0345 641 9772 - lines are open 08:00 to 18:00 (Monday to Friday) and 09:00 to 13:00 (Saturday, excluding public holidays). Or, email us at: SuzukiWarrantyServices@allianz-assistance.co.uk
Write to us at:
Suzuki Warranty Services
PO Box 1149
Croydon
CR9 1ZQ
Use our online business enquiry form and your chosen Suzuki dealer will call you to discuss your options.
If you are looking for more than 25 cars for your fleet, simply contact us on 0800 047 0445 and we can direct your enquiry to the relevant business team.
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ANSWERS TO YOUR MOST
Here are the questions our Customer Service team gets asked the most. Take a minute to check if your question is one of them.
Suzuki Customer Services
Steinbeck Crescent
Snelshall West
Milton Keynes
Buckinghamshire
MK4 4AE
Find your Owners Manual online or get in touch with your local Suzuki Dealer.
If you need a mediator or if you have a dispute and need some help, you can contact The Motor Ombudsman.
Looking for your local dealer? Use our tool to find your nearest dealership.