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Across Plug-In Hybrid

January 2024 UKCSI Award


We have been named the number 1 automotive brand for the 8th time, in the most recent UK Customer Satisfaction Index (UKCSI) results from the Institute of Customer Service, published in January 2024:


  • 1st position against 26 automotive brands
  • 15th position overall across all measured sectors from 270 named organisations

Customers were asked about Trust, Experience, Customer Ethos, Emotional Connection and Ethics.

Want to experience this great customer service for yourself? Speak to your nearest Suzuki dealership.

Suzuki Vitara Rear Badge

2023 What Car? Reliability Survey


Suzuki celebrates some very good news from the results of the 2023 What Car? Reliability Survey


The results of the survey, in which readers report on their car ownership experience from six up to 20 years old, showed that of the 30 car brands measured, Suzuki is at the top of the league table with a score of 94.7%


Owners praised Suzuki for having very few faults to report in their ownership as well as being inexpensive to repair.


The Vitara ranked the second most reliable car in the small SUV category with a score of 99.3%, with the Swift following closely behind at 98.1%.

Suzuki Ignis City Car Which Award

Jan 2023 Which? Awards


With a ton of safety features included as standard and a 5-star NCAP safety rating, Which? says our Ignis' “toy off-roader aesthetic is backed up by real toughness in the form of the solid five-star reliability rating, and it sips fuel.”


Not bad right? Even if we do say so ourselves.

Fleet News 2020


Fighting off competition from three other brands, Suzuki received this award at the Fleet News Awards 2020 in London, continuing the strides we made in the fleet sector in 2019.

This resulted from the increased resource which has been put in place, in addition to the substantial investment and enhanced infrastructure that has been introduced to serve fleets and leasing companies. This has led to Suzuki’s fleet market share rising from 1.04% to 1.25%, whilst Contract Hire registrations have grown by 132% when compared to 2018.

Stephen Briers, editor of Fleet News, comments: “Suzuki has put in place a new fleet business programme over the past two years as part of a complete rethink in the corporate market. The restructure, which includes fleet specialists across its dealer network, shows serious intent, and has already resulted in impressive growth in the leasing sector”.



2019 resulted in some coveted awards and accolades. Of course, we were particularly thrilled to receive commendations that came from you, the customer. Thank you for all you helped us to achieve in 2019; we really couldn't be prouder.


  • JD Power Highest Volume Car Brand Award
  • What Car? Best Buy Award (£9,500 Segment in the City Car category) for the Celerio
  • What Car? True MPG Award for the Ignis
  • GQ Car Magazine Best Fun 4x4 Award for the Jimny
  • TopGear Magazine Budget Apocalypse Survival Tool of the Year Award for the Jimny
  • 4x4 Magazine Overall 4x4 Winner Award for the Jimny
  • UK Car of the Year Awards: Best 4x4 Award for the Jimny
  • Southern Group of Motoring Writers New Year Honours: Dark Horse of the Year Award for the Jimny
  • Honest John City Car of the Year Award for the Ignis
  • Honest John Real MPG Award for the Swift
  • Honest John Small Crossover Award for the Vitara
  • World Car Awards: Urban Car Award for the Jimny
  • Autocar Game Changer Award for the Jimny
  • Car Dealer Power Awards: Car of the Year Award for the Jimny
  • Parkers Best Off-Roader Award for the Jimny
  • CarGurus UK Best Used Car Award for the Vitara
  • Green Fleet Best City Car Manufacturer Award
  • #1 Automotive Brand for Customer Service (UKCSI)