Finance and warranty FAQs
Due to current UK lockdown restrictions our Suzuki car showrooms are closed, but we’re always open to any questions you may have - if you can’t find what you’re looking for, search for your nearest dealer to chat to them
Please make sure that you log any concern with your chosen Suzuki Service Centre at the earliest opportunity as you would do normally.
Please contact Suzuki Customer Services who will log your concern and advise you accordingly. Our Customer Service team can be contacted between the hours of 8.30am and 5.30pm Monday to Friday and can be reached on 08085 011959 option 3 or via email customerservices@suzuki.co.uk
Warranties are unaffected as many of our Suzuki dealers are open for servicing and repairs. If you need to bring your car in for a service, contact your local dealer to ask them how they're keeping their workshops and car handovers Covid-safe.
Many of our dealer workshops are open for service and repair, so warranties can't be extended.
However, if you're having trouble bringing your Suzuki in for a service due to medical reasons, then contact our Customer Services team who will advise you. You can reach them on 08085 011959
If you’ve been impacted by coronavirus Suzuki Finance are here to help. We have options available if you’re worried about making your payments, and tools to help you manage your money in uncertain times.
If you think your money worries might be long term or you’re not sure which option is right for you, use our online tool first to work out what you can afford to pay at www.suzukifinance.co.uk. You can then call us, on 0344 824 0876 so we can talk it through. If you’re coming to the end of a Payment Holiday, we have options available to support you. For more information please visit: https://www.blackhorse.co.uk/contact/coronavirus-support
It may be possible to defer your payment if you're having trouble meeting them due to Coronavirus. It's best to speak to Suzuki Finance to see how they can help you - you can contact them on 0344 824 0876.
If you’re coming to the end of a Payment Holiday, we have options available to support you. For more information please visit: https://www.blackhorse.co.uk/contact/coronavirus-support
For advice on difficulties with car finance payments, speak to the Suzuki finance team to see how they can help you. You can get in touch with them on 0344 824 0876 to talk it through.