Finance and warranty FAQs

If your income has been affected by the disruption from coronavirus, Suzuki Finance have a range of options to help you including payment deferrals and other additional support if you need it. If you need a payment holiday, you may be able to defer your payments for 1 month or for 3 months. In most cases, you can make your request online using ‘Manage My Account’ https://www.suzukifinance.co.uk. Further support information is available on their website: https://www.blackhorse.co.uk/contact/coronavirus-support

Please make sure that you log any concern with your chosen Suzuki Service Centre at the earliest opportunity.  If your chosen dealer is closed, please contact Suzuki Customer Services who will log your concern and pass to your chosen Service Centre when they reopen.

For customers with vehicles registered between 23 March 2017 and 30 June 2017 Suzuki has extended your manufacturer’s warranty until 17 July 2020.

Our Customer Service team can be contacted between the hours of 8.30am and 5.30pm Monday to Friday and can be reached on 08085 011959 option 3 or via email customerservices@suzuki.co.uk