Suzuki insurance and accident aftercare FAQs
Should the above unfortunately happen Suzuki Insurance and Accident Aftercare is here to support you. Please call our claims team on 0800 107 1156, irrespective of who you are insured with. Our claims team are working and ready to take your calls and help you through handling your claim and arranging to get your car repaired back to its pre-accident condition through our network of Suzuki approved Bodyshop’s.
If you are involved in an accident, Suzuki Insurance and Accident Aftercare will prioritise your repair and your car will be returned to you as quickly as possible.
Our Body and Paint Centres and our claims team work very closely with Suzuki GB. Suzuki parts supply network is working as normal and dedicated to providing exceptional service with next day deliveries.
Where the accident is not your fault and your vehicle is unroadworthy, we will work closely with our hire car providers in order to provide a vehicle. If your vehicle is roadworthy, we will ask you to remain with your vehicle until the situation eases where we can then progress with the repairs to your vehicle and provide you with a hire car.
Where the accident is deemed to be your fault, the Body and Paint Centre will normally provide you with a courtesy car, due to the present situation, currently some of our Body and Paint Centres are not open and availability of courtesy cars may not be at the normal levels. We will prioritise on unroadworthy vehicles and ask you to remain in your own vehicle if roadworthy until this situation eases.
Should the above unfortunately happen, please call our claims team on 0800 107 1156. Our claims team are still working and ready to take your calls and will put you through to our windscreen provider or assist you with your insurer.