The Suzuki Service Promise

If you book a service with your local Suzuki Service Centre, we promise that you’ll experience superior levels of care – and leave impressed by all the little extras that we include as standard. We call this the Suzuki Service Promise.

At every service, you can count on us to:

Provide you with alternative transport options
Make sure our pricing is simple and transparent
Undertake only pre-approved work
Guarantee that all of our mechanics are Suzuki-trained technicians
Use only Suzuki Genuine Parts
Provide you with progress reports throughout the day
Wash and vacuum your car with pre-booked work
Give your car a health check on every visit
Provide you with Accident Aftercare

Useful links

Using Genuine Parts

Accident Aftercare

Book a Service

Alternative Transport

As a part of their Suzuki Service Promise, owners are able to access a range of alternative transport options while their car is in for a service or repair at their local Suzuki Service Centre.

There are a number of options at your disposal.

Firstly, someone from the Service Centre can come and collect your car.

The second option is, after dropping off your car, a member of staff at the Service Centre can drive you to your destination, whether that’s your home or an onward destination such as a workplace.

Another option is for the Service Centre to arrange a taxi to take you to wherever you need to go.

Lastly, there is the ability to borrow a courtesy car. This isn’t always the case, as the cars are subject to availability: but if we can, we will keep our loyal Suzuki customers mobile while their car is at a Service Centre.

Whichever form of transport you use while your car is at the Service Centre, when it’s ready, it will be returned to you spick and span, washed, vacuumed and ready to go.

We promise that every time your car comes to us, you’ll experience superior levels of care and will be impressed by the extra services that we include as standard.

Options may vary from one Service Centre to another, while charges may also apply. To find out more information, contact your local Suzuki Service Centre.