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Suzuki Accident Aftercare

If you’ve been involved in an accident, the first thing you should do is call Suzuki First. We offer Suzuki Accident Aftercare, which is completely free for all Suzuki owners – and it doesn't matter who was at fault. 

Save our number in your phone in case you ever need it, and make it your first call: 0800 107 1156

Been involved in an accident?

No matter who’s at fault, call Suzuki First. Why? Because we know your Suzuki inside out (we made it, after all!) so we offer something no insurance company can – a guarantee that all Suzuki repairs will meet the highest standards.


But there’s more! We’ll also manage the insurance claim process and give you access to a free courtesy car*. That means, no hassle, no claim forms to fill out and no cost to you.


Save our number today: 0800 107 1156.


Do I have to call my insurance company first?

Simply put, no. If you go through an insurance company, your Suzuki will be sent to their choice of bodyshop, usually with the cheapest price tag. Once it’s there it will get fixed, but the bodyshop may not use Suzuki Genuine Parts or the latest Suzuki repair standards – in a nutshell, this could decrease your car’s value. 

Suzuki Accident Aftercare, on the other hand, means you can make sure your repair is completed at a Suzuki Approved Body & Paint Centre, which operates to Suzuki repair standards and only uses Suzuki Genuine Parts – keeping your Suzuki 100% Suzuki.

*Purchase Fee Included in Optional Final Payment

Based on 10,000 miles per annum

With Personal Contract Purchase (PCP) you have the option after you have paid all of the regular monthly repayments to:

(1) Return the vehicle and not pay the Optional Final Repayment. In this example if the vehicle has exceeded 40,834 miles, a charge of 4.8p (including VAT at 20%) will apply per excess mile. If the vehicle is in good condition (fair wear and tear accepted) and has not exceeded 40,834 miles you will have nothing further to pay.

(2) Pay the Optional Final Repayment to own the vehicle or

(3) Part exchange the vehicle subject to settlement of your existing finance agreement; new finance agreements are subject to status.