Suzuki Service Payment Plan

The Suzuki Service Payment Plan is available to owners of most Suzuki models that are up to six years old.

Some older Suzuki models are excluded from the Service Payments Plan: we have an online quotation tool that will indicate which models this applies to. We are currently working on providing a suitable payment plan that all models will be eligible for in the very near future.

The Suzuki Service Payment Plan has been specifically designed for new and used vehicles, and can be taken out when buying a car or at any time during its ownership. So apart from the standard exclusions mentioned above, there’s no reason why you can’t buy a plan.

Your service plan will include your vehicles next 3 services, depending on your mileage and the service regime of your Suzuki, the payment period of your plan may vary.

All items associated with the cost of a Suzuki scheduled service – including the cost of materials, cost of labour and VAT – are covered by your Suzuki Service Payment Plan. An online quote will give you a detailed breakdown of everything that’s included. In addition, to give you complete peace of mind, only Suzuki-trained technicians will work on your vehicle, and they will only use Suzuki-approved lubricants and parts.

The service has to be done at any one of our participating Suzuki Service Centres, in order to be covered by the plan.

All you have to do is just book the car in directly with your local Suzuki dealer – but make sure that you remember to let them know that you have a Suzuki Service Payment Plan when making the booking. When you go to the dealership, you’ll need to take a copy of your confirmation of cover letter or email with you. The dealer will then undertake the scheduled service and claim the payment directly from us.

Yes, you can cancel at any time by contacting EMaC. You'll receive a refund, excluding any services that you have claimed for and any applicable management fees. Refunds will be paid into the account you originally used to pay for the plan.

If you sell your car, you can either cancel the plan and receive a refund (detailed above) or, if you’ve bought a new Suzuki, you can transfer the balance from your current policy to your new policy. If you contact EMaC, they will be able to complete this for you. 

If your car has covered more miles than you anticipated when buying your plan, it might mean that your next scheduled service is due sooner than originally anticipated – and that your Suzuki Service Payment Plan doesn’t contain sufficient funds. If this does happen, don’t worry: you'll be able to make a top-up payment direct to the Suzuki Service Centre at the point of service.

EMaC, the company that administers the plan for us, will make contact with you to identify why a payment has been missed and help you to set up the direct debit again. As you’re paying over a shorter period of time, this may result in you paying one slightly higher monthly instalment, but the total plan cost won’t change.