Servicing, MOT & Repairs FAQS
In the first instance, please contact your local Dealer. If you cannot get through or you know that they are closed, please contact our Customer Service team who will do their best to find another Dealer for you or will arrange transport where required. If you are a key worker please make your dealer aware and they will do their best to prioritise your booking.
They can be contacted between the hours of 8.30am and 5.30pm Monday to Friday and can be reached on 08085 011959 option 3 or via email customerservices@suzuki.co.uk
If your Dealer is closed or they are very busy and your vehicle requires a service by either time or mileage, during these exceptional circumstances Suzuki will extend the interval by either 3 months or 3,000 miles (whichever occurs soonest) whilst not affecting your vehicle warranty.
If you are operating your vehicle beyond a scheduled service we advise that you pay closer attention to key areas such as Oil Level, Coolant Level, Tyre Pressures and Tyre Condition. There are many tutorial videos that can be found at https://cars.suzuki.co.uk/owners/using-your-car that may help.
We would always recommend taking a look at your owners manual for any queries you may have. To make this easier, they are all online, search for yours here https://cars.suzuki.co.uk/owners/using-your-car/owners-handbooks/
The most up to date advice can be found on the governments DVSA website, there is currently an extension for 6 months for affected vehicles, but you must ensure that your vehicle is safe to drive. If your car was registered between 23 March 2017 and 30 June 2017 please refer to Finance and Warranty section below for additional important information.
Advice for Northern Ireland, Channel Islands and Isle of Man may be different, please consult the relevant authority.
Yes, the cover will be extended for you by a further 3 months. This also applies if you have upgraded your cover.
The safety of our customers and staff is always at the forefront of what we do. Dealers are all working to install extra signage, wash stations and alterations to ensure the safety of customers and staff maintain social distancing in line with government guidelines.