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As part of Suzuki’s efforts to help you get back on the road after the lockdown, the doors to our dealerships are now well and truly open.

However, our biggest priority is the health of our staff and customers, so we’ve introduced a number of measures in order to keep you safe.

If you wish to visit our dealers, you’ll need to contact them in advance to set up an appointment. At the same time, if you’re arriving by car, your dealer will tell you in advance where to park when you arrive, as parking arrangements are likely to have changed in response to social distancing requirements.

Visiting your local Suzuki Dealer

If you wish to visit our dealers, you’ll need to contact them in advance to set up an appointment. At the same time, if you’re arriving by car, your dealer will tell you in advance where to park when you arrive, as parking arrangements are likely to have changed in response to social distancing requirements.

As part of our responsibility for implementing the government’s social distancing guidelines, we’ve introduced a number of measures to help us keep customers safe. Our Social Distancing Measures Include:

  • Signs around the dealership, explaining how to keep a safe distance away from other customers and dealership staff
  • Information reminding you of all the measures that are in place to keep everyone safe
  • Ideally, appointments are limited to two customers (from the same household) and one member of staff at a time

HYGIENE PRACTICES IN OUR DEALERSHIPS

Our dealership staff are taking the precautionary measures to keep their showrooms clean and regularly clean and thoroughly disinfect all surfaces that staff and customers come into contact with.

All the vehicles in our showrooms are being cleaned and disinfected after every viewing by a customer, particularly the key surfaces on the exterior and inside the cabin. In the showroom, reading materials will not be available and seating has been arranged to accommodate a safe distance between staff and customers. Our dealership staff are also kitted out with all the necessary PPE to protect themselves and our customers.

CAR SERVICE SOCIAL DISTANCING GUIDELINES

If you’re visiting our dealerships to have your car serviced or repaired, all the same precautions will apply. However, the main difference is that if you’re taking your car to a dealership to have a fault fixed, you will have to explain the nature of the issue to a member of our workshop staff before they take the vehicle out for a diagnostic test drive, which will be unaccompanied to fulfill social distancing guidelines.

Cars that have been serviced in our workshops are also being sanitised and marked as clean before they’re handed back to customers: in some cases, they are cleaned in front of customers. 

Find your local Suzuki Dealer

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